Hospital Account Liaison - Spokane
Spokane, WA
Full Time
Sales
Mid Level
People Purpose: Beyond Competitive
It is no longer ok to just be competitive regarding how we treat our people in everything we do. Our leadership team believes wholeheartedly we need to be beyond competitive and cultivate a culture of proud, driven employees who are passionate about the work they do and where they do it. Our leadership strives to unleash unsurpassed potential in every team and individual employed and owns making that happen. Sincere, Simple, Smart.
What makes us Beyond Competitive:
The Opportunity:
The Hospital Account Liaison plays a critical role in driving patient referrals and supporting smooth transitions from hospital to home. In this role, you’ll manage an assigned territory, cultivate strong referral relationships, and serve as a trusted clinical and business partner to hospitals and care teams.
This position blends your clinical expertise, relationship-building skills, and passion for patient care, all while helping patients breathe easier with Smartvest Airway Clearance therapy.
Job Outcomes You Must Get:
Job Outcomes Requirements:
It is no longer ok to just be competitive regarding how we treat our people in everything we do. Our leadership team believes wholeheartedly we need to be beyond competitive and cultivate a culture of proud, driven employees who are passionate about the work they do and where they do it. Our leadership strives to unleash unsurpassed potential in every team and individual employed and owns making that happen. Sincere, Simple, Smart.
What makes us Beyond Competitive:
- Discretionary Time Off
- Sales incentive pay uncapped
- Full pay maternity, paternity, parental, short-term disability leaves
- Employee driven recognition program
- Access to hundreds of training opportunities
- Company paid educational assistance
- Well-being on demand
- Perks at Work
- Competitive health and welfare plans-HSA company contribution
- 401(k) company match
- Great culture and people!
The Opportunity:
The Hospital Account Liaison plays a critical role in driving patient referrals and supporting smooth transitions from hospital to home. In this role, you’ll manage an assigned territory, cultivate strong referral relationships, and serve as a trusted clinical and business partner to hospitals and care teams.
This position blends your clinical expertise, relationship-building skills, and passion for patient care, all while helping patients breathe easier with Smartvest Airway Clearance therapy.
Job Outcomes You Must Get:
- Referral Management
- Serve as the primary point of contact for hospital discharge planners, case managers, physicians, nurses, and respiratory therapists.
- Facilitate patient discharges from hospital to home, prioritizing consistent face-to-face engagement.
- Territory & Relationship Development
- Cultivate and maintain strong referral relationships within an assigned geographic territory.
- Build trust and credibility with all stakeholders involved in patient discharge planning.
- Education & Presentations
- Educate hospitals, referral sources, and community partners on Electromed programs and services.
- Partner with the Electromed Clinical Area Manager to deliver in-services and professional presentations to both clinical and non-clinical audiences, including the Cystic Fibrosis Foundation.
- Insurance & Documentation Support
- Obtain and manage required clinical documentation for patient referrals.
- Ensure Medicare ICD-10 criteria and insurance authorization requirements are met.
- Patient Assistance & Training
- Provide bedside delivery, setup, training, and education for the SmartVest Airway Clearance device prior to patient discharge.
- Ensure patients and caregivers feel confident using prescribed therapy at home.
Job Outcomes Requirements:
- Bachelor’s degree preferred or relevant and equivalent experience.
- Active RT or RN clinical license in state of employment, plus current CPR certification.
- 2+ years of clinical experience or healthcare sales experience preferred.
- Strong understanding of healthcare operations, market dynamics, and competitive landscape.
- Experience selling into acute care hospitals or working closely with hospital clinical teams (RT, case management, discharge planning) preferred.
- Experience supporting patient transitions of care from hospital to home health, DME, or post-acute services preferred.
- Understanding of DME reimbursement, payer requirements, and documentation needed for respiratory therapy equipment preferred.
- Excellent communication, organization, and relationship-building skills.
- Ability to obtain and maintain hospital vendor credentialing as required.
- Must have and maintain a valid driver's license and vehicle.
- Able to travel for initial training and within territory to sell successfully.
Be You.
Our people celebrate diverse individuals, backgrounds, and thinking. As an equal opportunity
employer this is the absolute most important belief in cultivating our culture and growth together.
Core Values
Customer-Focused. Integrity. Resourceful. Collaborative. Results-Driven.
Electromed develops, manufactures, and markets innovative airway clearance devices that help
people around the world breathe better, stay healthier, and lead active and fulfilling lives.
Making Life’s important moments possible-one breath at a time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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